CLWXCALL Collaboration

The Essentials of Webex Calling

24 horas Nível: Profissional Presencial (SP) e Online

Introdução

The Essentials of Webex Calling (CLWXCALL) training guides you through a complete Webex Calling setup, from initial installation of Webex Control Hub to configuring calling features through on-premises UCM and CUBE PSTN.

Objetivo do curso

Introduce components of the Webex solution including Meetings, Messaging, and Calling

Introduce Webex Calling Control Hub, analytics, troubleshooting, and reporting

Introduce Management features of Webex Control Hub

Introduce Services section of Webex Control Hub

Identify methods to add users to Control Hub

Explain Cisco IP Phone registration with Control Hub

Explain admin-configurable calling features

Understand user-configurable calling features

Introduce three PSTN calling options for Webex Calling

Identify router types supporting local gateway

Describe local gateway deployment scenarios

Understand high-availability within Cisco routers for Webex Calling

Configure Webex Control Hub for premises-based PSTN

Configure Cisco CUBE for Webex Calling

Describe troubleshooting methods for Webex Calling

Público-alvo

Collaboration Engineers, Collaboration Administrators

Pré-requisitos

No formal prerequisites. Recommended: basic understanding of unified communications and cloud-based UC solutions.

Conteúdo programático

Course Outline
Webex Overview
Webex Control Hub Overview and Monitoring
Webex Control Hub Management
Webex Control Hub Services
Methods to Add Users to Webex Control Hub
Methods to Add Devices to Webex Control Hub
Admin-Configurable Webex Calling Features
User-Configurable Webex Calling Features
Webex Calling PSTN Options
Routers Supporting Local Gateway
Deployment Scenarios for Local Gateways
Local Gateway and Cisco CUBE with High Availability
Control Hub Settings for Webex Calling
Router Settings for Webex Calling
Webex Calling Troubleshooting

Lab Outline
Set Up Webex Control Hub
Add Users to Webex Control Hub
Configure Admin-Configurable Webex Calling Features
Configure User-Configurable Webex Calling Features
Configure High Availability on Cisco Routers
Configure Webex Control Hub for Webex Calling
Configure Local Gateway for Webex Calling
Troubleshooting Issues with Webex Calling